Privacy Policy
Last updated: May 19, 2026
Hotel Trimurty International ("we", "our", or "us") operates the website www.hoteltrimurtyinternational.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and booking services.
1. Information We Collect
We collect the following information when you make a booking or interact with our website:
- Personal Information: Name, phone number, email address
- Booking Information: Check-in/check-out dates, room preferences, number of guests
- Phone Verification: We use Firebase Phone Authentication to verify your phone number via OTP (One-Time Password). Your phone number is sent to Google Firebase for verification purposes only.
- Device Information: Browser type, IP address, and device identifiers collected automatically
2. How We Use Your Information
- To process and confirm your hotel bookings
- To verify your phone number via OTP for booking security
- To communicate with you regarding your reservations
- To improve our website and services
- To comply with legal obligations
3. Phone Number Verification (Firebase)
We use Google Firebase Authentication to verify phone numbers via SMS OTP. When you enter your phone number:
- Your phone number is sent to Google Firebase servers for OTP delivery
- Google may use your phone number in accordance with Google's Privacy Policy
- We do not store OTP codes after verification
- Phone verification is used solely to prevent fraudulent bookings
4. Data Sharing
We do not sell your personal data. We may share information with:
- Google Firebase: For phone number verification (OTP)
- Hotel Management: Your booking details are shared with our staff to fulfill your reservation
- Legal Requirements: If required by law or government authority
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your booking information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your stay plus any legally required retention period.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for phone verification
8. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. These are used for session management and do not track you across other websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us using the contact information on our website.